Rename it oldaccountname.pst or archive it. Leave that account out of the group and back out of all the dialogue options.įind location of PST file for problem account. Reintroduce each account in turn until you find the one causing the prob. Accounts temporarily disabled from send/receive in the group will have a little red cross bottom right. Prog will send/receive but won’t crash unless there is a prob with the account which is left in the group. Stay in off-line mode but press send/receive button With All Accounts highlighted click Edit buttonĪssuming more than one account, select all but one in turn by highlighting it the untick box at top of this dialogue window Go to SEND/RECEIVE tab at very top of Outlook screen Go into Work Offline mode (I had to customize the ribbon to easily access this command) The program was stable offline but crashed after send/receive. A number of email accounts are received through my Outlook app.
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